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How does the out-of-hours service work?

Our Buckinghamshire GP out-of-hours service does not offer walk-in appointments and access to the service is made via the national NHS 111 call line.

In Buckinghamshire, this service is provided by the South Central Ambulance Service (SCAS) from their bases in Bicester and Hampshire.

NHS 111 is free to callers from both mobile phone and landlines and accessible 24 hours a day, 365 days a year, by dialling 1-1-1.

The NHS 111 team will assess your condition over the phone and if it is clinically appropriate, they will refer you to the out-of-hours service. This will then result in either:

An appointment to attend a primary care centre to see a doctor

or

A home visit from one of our doctors

or

Advice on next steps to deal with your condition

We provide GP out-of-hours services Monday to Friday from 6.30pm to 8.00am and for 24 hours a day at weekends and during bank holidays.

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